Sealy Alston Gel Advantage Pillow Top Mattress, Small Double

£495.31

Lowest Price in the last 30 days: £539.95

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Description

Sealy Alston Gel Advantage Pillow Top Mattress, Small Double

Product Description

The Sealy Alston Gel Advantage Pillow Top Mattress in Small Double size is designed to provide a balanced sleeping experience. This mattress features a unique gel-infused layer that helps regulate temperature, ensuring you stay cool throughout the night. The pillow top adds an extra layer of cushioning, making it an inviting choice for those who prefer a softer surface. The mattress is constructed with Sealy’s PostureTech Core Support system, which offers targeted support to different areas of your body, promoting proper spinal alignment.

Reasons to Buy

– Gel-infused layer for temperature regulation
– Pillow top for added comfort
– PostureTech Core Support system for targeted support
– Small Double size, ideal for compact spaces
– Trusted Sealy brand

Guarantee Period

The Sealy Alston Gel Advantage Pillow Top Mattress comes with a 5-year Guarantee and a 100-night Comfort Guarantee Sleep Trial, providing peace of mind and assurance of its durability.

Specifications

– Size: Small Double (120cm x 190cm)
– Depth: 28cm
– Type: Pillow Top
– Support System: PostureTech Core Support
– Comfort Layer: Gel-infused foam
– Cover: Soft-touch fabric

Who This Product is For

This mattress is suitable for individuals or couples who prefer a medium-soft sleeping surface. It’s ideal for those who experience night sweats or tend to overheat, thanks to its gel-infused layer. The small double size makes it perfect for guest rooms, smaller bedrooms, or anyone looking to maximise space without compromising on comfort.

What This Product is Made From

The Sealy Alston Gel Advantage Pillow Top Mattress is made from a combination of gel-infused foam, traditional foam layers, and Sealy’s PostureTech Core Support system. The cover is crafted from a soft-touch fabric that feels gentle against the skin.

Is it Harmful in Any Way?

This mattress is made from materials that meet standardised safety regulations. It is free from harmful chemicals and substances, ensuring a safe sleeping environment.

Product Care Guide

– Rotate the mattress every three months to ensure even wear.
– Use a mattress protector to keep it clean and extend its lifespan.
– Spot clean any spills with a mild detergent and a damp cloth.
– Avoid bending or folding the mattress to maintain its structure.

Pros and Cons

Pros:
– Gel-infused layer helps regulate temperature
– Pillow top provides extra cushioning
– PostureTech Core Support system offers targeted support
– Small Double size is space-efficient

Cons:
– May be too soft for those who prefer a firmer mattress
– Requires regular rotation to maintain even wear

Our Review

The Sealy Alston Gel Advantage Pillow Top Mattress in Small Double size is a reliable choice for those seeking a blend of comfort and support. The gel-infused layer is particularly beneficial for hot sleepers, while the pillow top adds a cosy touch. The PostureTech Core Support system ensures that your body is well-supported, promoting a restful night’s sleep. While it may not be suitable for those who prefer a firmer mattress, it offers a balanced sleeping experience for most users. Overall, it’s a solid investment for a comfortable and supportive night’s sleep.

Additional information

Delivery

Free Delivery

Merchant

Mattress Online

Brand

Sealy

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Returns, Refunds and Customer Service Information

Enjoy peace of mind with our straightforward returns and refunds process, designed for a worry-free shopping experience. Please note: You can go direct to any of the below merchants by clicking the logos.

Dreams

Dreams.co.uk is one of the UK’s leading destinations for beds, mattresses, and sleep essentials, offering a wide variety to suit diverse needs and preferences. Known for its commitment to quality, Dreams provides everything from pocket-sprung and memory foam mattresses to stylish bed frames, divan bases, and even innovative tech beds designed to optimise comfort. Beyond beds, the brand also features a thoughtfully curated range of bedroom furniture, including wardrobes, bedside tables, and storage solutions. The brand’s emphasis on promoting a better night’s sleep reflects in their Sleepmatch technology, an in-store feature that matches sleepers to their ideal mattress based on support needs.

Dreams also offers a bed recycling service, giving old beds a second life while helping keep disposal straightforward. The company’s focus on sustainability further aligns with its reputation for responsible choices and quality products. With stores located across the UK and a user-friendly website for online shopping, Dreams makes it easy for people to browse and find the right options, even from the comfort of home. Their approach to sleep solutions combines innovation, sustainability, and variety, helping the brand stand out as a top choice for those looking to enhance their sleeping experience.

Show Return & Refund Policies

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Refunds and Returns

Online orders will be refunded within 14 days of notification.

Dreams will collect any damaged or faulty goods from your home.

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100-night comfort guarantee

If you’re not happy with your mattress within 30-100 nights, Dreams will exchange it.

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Online exchanges

Unused goods can be exchanged if Dreams are notified within 48 hours of delivery.

If you decide your new mattress isn’t suitable for you, Dreams recommend you to visit your local store and take time to try out some alternative mattresses. While you’re in store, why not give Dreams free Sleepmatch body-mapping service a go to help find your perfect mattress – it only takes 3 minutes! Once you’ve found a more suitable mattress, you’ll need to contact Dreams Customer Service team with your order details and the name of the new mattress you’d like to exchange to.

Customer Services can be contacted via chat, email, or by phone. Dreams working hours are Monday to Saturday from 9am to 5pm.

When arranging your Comfort Guarantee exchange with Dreams Customer Service team, please be ready to make a payment of £65 for the collection and re-delivery cost, plus any difference in price if the newer mattress is more expensive. Once this payment has been taken, the team will be able to arrange a convenient date for the exchange to take place.

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Amendments

After ordering, you have 48 hours to change details of your order for free.

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Delivery

Free delivery

Enjoy free delivery to your door on all orders, with no minimum spend.

2-hour time slot

Skip the waiting around – Dreams will let you know when to expect your delivery the day before.

Delivery to your preferred room

Add Dreams chargeable Room of Your Choice service and they will handle the heavy lifting.

Monday to Saturday delivery

To fit in with your busy lifestyle, Dreams deliver Monday to Saturday, from 7am to 6pm.

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Friendly customer service team

Available 9-5 Monday to Saturday to talk you through your options.

Customer service: 0800 652 6750 / Sales: 0800 652 5090

MattressNextDay

MattressNextDay is known for delivering a vast selection of mattresses, bed frames, and sleep essentials across the UK with impressive speed. Whether you’re after a traditional pocket-sprung mattress, a modern memory foam style, or even an eco-friendly, hybrid design, their range offers something for all sleeping preferences. Each type is carefully tailored to accommodate various firmness levels, budgets, and sleep habits, making it easier to find a fit that truly supports restful nights.

Their next-day delivery service stands out, ensuring that even last-minute shoppers or those facing unexpected needs won’t have to endure a long wait. MattressNextDay takes pride in offering quality choices for all, from premium brands to more budget-friendly options, allowing a wide variety of solutions at multiple price points. With detailed guides and tips on selecting the perfect mattress for you, their website makes navigating the choice much more manageable. MattressNextDay’s commitment to speedy, efficient delivery and accessible sleep products has solidified its reputation in the UK sleep market, catering to anyone seeking comfort without delay.

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Refunds and Returns

To return an item, simply chat with MattressNextDay customer service team for guidance on where to send it and any steps required.

For returns due to incorrect or damaged items on delivery, please reach out to MattressNextDay Customer Support team within 24 hours of receiving the item, providing photographic evidence. If the issue is on their end, they will gladly arrange an exchange or refund.

www.mattressnextday.co.uk/contact

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Delivery of Items

Free next day delivery

Buy it today, get it tomorrow for free with the MattressNextDay award-winning delivery service.

Free weekend delivery

Only free on the weekends? MattressNextDay can deliver on Saturday or Sunday, hassle-free.

Choose a delivery date

Choose a more convenient delivery day that suits you and your schedule.
Free 4 days+ £5

Premium time slot

For an additional fee, you can choose a delivery time. Choices available are: by 10am, Morning (7am - 12pm), Afternoon (12pm-6pm) and Evening (After 6pm).
From £25

Delivery to your room of choice

Need help getting your new mattress in the right room? Upgrade to MattressNextDay premium room of choice delivery service for a stressless experience.
£19

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Old mattress removal

Do you need to get rid of an old mattress? Upgrade with MattressNextDay to take away and recycle your old mattress.
£39

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Customer Services

Mon - Fri: 9am - 5pm
Sat & Sun: Closed
Bank Holidays: Closed

Phone icon 0333 0069 769 (option 2)

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Sales Enquiries

Mon - Fri: 9am - 5pm
Sat: 9am - 3pm
Sun: Closed
Bank Holidays: 9am - 3pm

Phone icon 0333 0069 769 (option 1)

Bensons for Beds

Bensons for Beds has long been a staple in the British sleep market, known for providing a wide variety of beds, mattresses, and bedroom furniture to suit different styles and needs. With an eye for modern and classic aesthetics alike, Bensons combines quality materials with innovative design, delivering everything from supportive mattresses to stylish bed frames. Whether you're after a cosy single bed for a child’s room, an elegant double for a guest room, or a spacious super king for luxurious comfort, Bensons offers an array of options.

What’s particularly appealing is their focus on sleep expertise. Bensons has crafted a unique sleep assessment technology known as the “Comfort Station” in-store, which helps individuals find the mattress that best fits their specific requirements, offering personalised guidance on everything from firmness to sleep position. This hands-on approach is part of their commitment to restful sleep, ensuring that every choice is as informed as possible. They also carry a range of eco-friendly and orthopaedic options, catering to a variety of preferences and specific health needs. Bensons’ reputation for quality and choice has made it a go-to destination for those looking to create an ideal bedroom retreat in the UK.

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Refunds and Returns

At Bensons for Beds they ensure every customer is guaranteed to have a great night's sleep. There is a minimum free five-year guarantee on beds, mattresses and furniture and most other new products including bedding, come with a 1 Year Guarantee, with nothing extra to pay.

For Returns and Refunds please contact Bensons for Beds Customer Services team on 0333 222 6800 or email them at enquiries@bensonsforbeds.co.uk.

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Delivery

Bensons for Beds delivers to the room of your choice, with their crew checking the route in advance for any adjustments needed.

The team wears overshoes and gloves, and they’ll recycle packaging if requested.

Deliveries run Monday to Friday from 7 a.m., with a 2-hour window confirmed three days prior.

Delivery charges start at £39 for single items over £100 and £49 for two or more items, excluding smaller items like pillows and mattress protectors.

For orders under £100, the fee is £10.

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40 Night Comfort Guarantee

At Bensons for Beds, the team understands that adjusting to a new bed can take time. If, after 5 nights of sleeping on your mattress, you find it isn’t completely comfortable, Bensons for Beds offers an exchange for a different model.

To qualify, a mattress protector must be used, and the entire process is designed to be quick and straightforward. Bensons for Beds simply asks that you try the mattress for a minimum of 5 nights, and please note that standard terms and a small charge apply.

Here are some key points about the Bensons for Beds exchange policy:

Bensons for Beds will exchange your mattress if, after at least 5 nights, it isn’t comfortable, with a maximum period of 40 nights for eligibility.

Proof of purchase is required, and you must use a mattress protector; with the BedGuard plan, Bensons for Beds provides one for free.

If a mattress was purchased with a frame or divan base, Bensons for Beds will only exchange the mattress, not the bed frame or base.

The exchange policy does not apply to refurbished items, clearance items, ex-display products, sofa beds, guest beds, and specific starter mattresses.

A 10% fee of the original bed’s value and a re-delivery charge apply for exchanges. If you select a higher-priced mattress, you’ll need to cover the difference. For specialist beds and VAT rebate adjustments, please contact Bensons for Beds at 0333 222 6800 to arrange inspection or registration.

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Your 5 Year Bed Guarantee

Bensons for Beds goes the extra mile to make sure everyone enjoys a truly restful night’s sleep. With a complimentary five-year guarantee included, there’s nothing more to pay

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Customer Service

Customer Service:

0333 222 6800

Mattress Online

Mattress Online brings a diverse range of top-quality mattresses, bed frames, and sleep essentials right to your fingertips. From renowned brands like Silentnight, Sealy, and Sleepeezee, their offerings cater to every type of sleeper, ensuring a restful night's sleep is within reach. Mattress Online not only provides comfort in a variety of firmness levels and materials, such as memory foam, hybrid, and traditional spring, but also delivers these options with impressive next-day delivery.

Sustainability is a key priority, with many products available in eco-friendly options and recyclable packaging, reflecting a mindful approach towards the environment. Mattress Online’s commitment to value shines through in frequent sales and special discounts, making luxury accessible at every budget.

The website itself is easy to navigate, with helpful guides and reviews that take the guesswork out of choosing the perfect bed. Plus, detailed descriptions, images, and user feedback ensure a seamless online experience. Mattress Online offers a convenient, trustworthy choice for upgrading your sleep space, and with their satisfaction guarantee, there’s confidence in every purchase. It’s clear that with Mattress Online, every night can feel like a refreshing escape into comfort.

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Refunds and Returns

If the replacement mattress you’ve chosen is similar in cost to your original purchased mattress but slightly cheaper - up to £100 cheaper - Mattress Online will give you the difference in credit to spend on the site.

For example, if you originally purchased a £500 mattress and swapped it for a £410 mattress, you will be given £90 credit to use on the site. If the difference in price is greater than £100, you will not have the opportunity to receive either credit or a refund.

Matress Online will collect your old mattress and deliver your new mattress as soon as possible, but this will depend on whether the replacement mattress you have chosen is in stock.

If your replacement mattress is in stock, their Customer Service team will work with you to choose a delivery date that works best for you

If your replacement mattress is not in stock, their delivery team will need to wait for it to come back into stock before Mattress Online can deliver it to you. Once they know when the stock will arrive, Mattress Online Customer Service team will be in touch with you to arrange a delivery date.

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Delivery

When buying from Mattress Online, they believe you should have as much control over your delivery as possible. That’s why Mattress Online offer a range of delivery options to suit your needs.

You can select a delivery date up to 60 days in advance of your order date.

Free Next Day Delivery

Order by 4pm Monday-Thursday or 3pm Sunday for the option of next working day delivery.

Weekend Delivery

Delivery on a Saturday or Sunday of your choice. £17.50

Premium Delivery

Delivery to room of choice (excludes unpacking and packaging removal). £20

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Old Mattress Collection and Recycling

Mattress Online will collect and recycle your old mattress when they deliver your new one!

This service is non-profit and covers the complete cost of the recycling facility service. £35

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Mattress Online 60 Night Comfort Trial

Mattress Online offer a free 60 Night Comfort Trial on all their mattresses because they recognise that buying a mattress online can be challenging. They want to work with you to help you get the best night’s sleep possible.

You can experience peace of mind with their complimentary Comfort Trial and test your mattress for 60 nights. And if it doesn’t meet your expectations, Mattress Online exchange it for you, hassle-free.

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Customer Service

Sales Enquiries

Mon-Sat: 9:30am - 5:30pm
Sunday: 10am - 4pm

Customer Service

Mon-Sat: 9:30am - 5:30pm
Sunday: Closed

Tel: 01709 780 881

Mattress Man

Mattress Man has become a go-to source in the UK for those seeking a blend of comfort, quality, and variety in mattresses, beds, and accessories. With a diverse range of well-known brands, they offer options to suit different needs, whether you’re looking for something supportive, luxurious, or tailored to specific sleeping preferences. Their selection covers everything from traditional sprung mattresses to advanced memory foam and hybrid designs, each aimed at enhancing a restful night’s sleep.

Beyond mattresses, Mattress Man also stocks bed frames, divans, and headboards, available in various styles, materials, and sizes to suit any bedroom. Many appreciate their commitment to providing informative guidance, which helps simplify the often-daunting task of choosing the right mattress. Plus, with an online platform designed to make browsing easy, Mattress Man ensures a convenient shopping experience.

For those keen on special deals, the website’s dedicated offers section is worth a look, featuring discounts and bundles that make quality more accessible. The seamless combination of choice, accessibility, and user-friendly service has made Mattress Man a trusted choice for bedroom essentials across the UK.

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Refunds and Returns

If you decide to end the contract after products have been delivered, you’ll need to return them to Mattress Man. You can bring the items to us at Old Stoke Road, Arminghall, Norwich, NR14 8SQ, between 9am and 3pm, Monday to Friday, or we can arrange to collect them from you. If you’re cancelling your order, please ensure eligible items are returned or available for collection within 14 days of notifying Mattress Man of your cancellation.

Please ensure the items are securely packaged, and include your reference number and name with any returns. If the products aren’t looked after properly and are returned damaged or in worse condition, Mattress Man may reduce your refund to cover the loss in value.

Mattress Man will cover the cost of return or collection if the products are faulty, misdescribed, or if you’re ending the contract due to something Mattress Man have done wrong. In all other cases, including if you simply change your mind, you’ll be responsible for any return or collection costs.

Once they received the items, Mattress Man will inform you and arrange for a refund or exchange as appropriate. Please allow up to 14 days for any refund to be processed.

The maximum refund for delivery will be equivalent to our least expensive delivery option.

If you’re unable to arrange your own shipping for returns, Mattress Man can organise this on your behalf through their carriers.

Collections are available Monday to Friday, between 8am and 6pm, but drivers cannot call ahead or provide a specific time.

The cost of collection will vary depending on the size of the items and your location, so please contact Customer Services for more details.

Mattress Man is not responsible for missed or delayed collections or any associated costs.

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Delivery

Mattress Man offer FREE to the UK Mainland and a charged for service to the Scottish Islands, Isle of Wight, Isle of Man, the Channel Islands and Northern Ireland. Mattress Man aim to offer Fast Delivery, however some areas such as Scottish Grampian & Highlands, Ireland and Jersey are a 3-5 day service.

Mattress Man offer a FREE NEXT working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £45 received & security checked before 4pm. Orders under £45 incur a £3.99 delivery charge.

For more information goto
www.mattressman.co.uk/delivery

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60-Night Sleep Trial

Choosing the right mattress online can be a daunting task, and it's not a decision to take lightly. There’s nothing quite like the feeling of sleeping on the perfect mattress, and that’s why Mattress Man offer our 60-night comfort promise to help you find it.

Just like breaking in a new pair of shoes, it can take some time to adjust to a new mattress. If you find it’s not as comfortable as you expected, whether it’s too firm or too soft, or if you simply no longer love your mattress, just let Mattress Man know within 60 days. Mattress Man will gladly replace it with an alternative mattress of your choice. To activate your 60-night sleep trial, please ensure you purchase a mattress protector alongside your eligible mattress.

To ensure your mattress is eligible and protected, please follow these guidelines:

Purchase and use a mattress protector from Mattress Man to accompany your new mattress.

Regularly turn or rotate the mattress, depending on whether it’s one-sided or double-sided.

The mattress must be free from stains or soiling upon return and should be in a resellable condition.

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Mattress Recyling

Recycling mattresses is not a new phenomenon, in fact, Mattressman has been operating under a zero-landfill policy for over five years. They also offer one of the cheapest recycling services in the mattress industry, collecting and recycling your old mattresses and bed frames for only £30 per item (Also subject to Two-Man Delivery Charge).

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Customer Service

Monday: 8am - 5:30pm
Tuesday: 8am - 5:30pm
Wednesday: 8am - 5:30pm
Thursday: 8am - 5:30pm
Friday: 8am - 5:30pm
Saturday: 8am - 4:30pm

Locations:

Colchester: 01206 918990
Dereham: 01362 709560
Lowestoft: 01502 442700
March: 01354 701050
Northampton: 01604 978630
North Walsham: 01692 667640
Norwich: 01603 978650
Peterborough: 01733 796670
Stevenage: 01438 905500

Emma Sleep

The Emma mattress, renowned for its innovative design and comfort, has become a go-to choice for many seeking a restful night’s sleep. Boasting a unique combination of materials, it seamlessly blends pressure-relieving memory foam with a supportive base, ensuring that every part of the body is cradled just right. This clever construction adapts to individual sleep positions, making it suitable for both side sleepers and those who prefer to lie flat on their backs.

What sets the Emma mattress apart is its ability to regulate temperature, keeping you cool throughout the night. This is especially beneficial during the warmer months when heat can disrupt sleep. The breathable cover, with its soft touch, adds an extra layer of luxury, making bedtime a true retreat.

Moreover, the Emma mattress is designed with motion isolation in mind, meaning that movements on one side of the bed are less likely to disturb your partner. This feature is a game-changer for couples who value their sleep. With a focus on comfort and support, the Emma mattress continues to win acclaim, proving that restful sleep is not just a dream, but an achievable reality.

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Refunds & Returns

Emma is sure you’ll love your Emma products but if for any reason you don’t, you can return it for a full refund. Emma simplified the process to make returning an item stress-free.

All you’ve got to do is head to their portal https://www.emma-sleep.co.uk/returns-portal/ ,just pop in your order number and the email address you used to place your order.

Then just select the items you wish to return. Hit confirm and you’re done. Emma will take care of the rest:

Their customer service team will arrange for your items to be picked up by our courier service. Once everything is sorted the courier will get in contact with you to choose a date that suits you best. Their returns are of course entirely free!

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Delivery

Free Shipping

Each Emma product is delivered factory-fresh and neatly vacuum-packed from their warehouse straight to your front door.

They have put strict hygiene policies in place to ensure the safety of you and their couriers.

Once your order is placed and the payment is confirmed, Emma will start getting your order ready. As soon as your mattress has shipped, Emma will send you an email with a tracking link, so you can follow your items on their journey.

Their courier will contact you on the day of delivery to let you know when your mattress will be arriving.

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200 Night Mattress & Bed Trial

You don’t have to worry about when you can return your Emma mattresses and beds, they have for now extended their risk-free trial from 100 to 200 nights.

That’ll be more than enough time for your body to fully adjust to your new mattress (which can take up to 6 weeks).

In case their Emma mattresses or beds are not the best matches for you, they will handle all the return process and make it hassle-free for you.

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100 Night Topper Trial

Emma are happy to give you 100 nights to test your new Emma topper in your own home. This way you can get to know your new topper without any worries and convince yourself of its quality.

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30 Night Pillow Trial

A good pillow is an indispensable addition to your sound sleep. It can take up to 4 weeks for your body to adjust to a new pillow.

Emma recommend you take time during our pillow trial and allow your body to fully adapt to your new sleep supporter.

Don’t worry about your return if our pillow is not your desired one, Emma will take care of it.

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30 Night Emma Hug Weighted Blanket Trial

Though Emma are confident that their blanket will effectively relax your nerves and deactivate your “fight or flight” response allowing you to fall asleep faster and deeper, it could take 2-3 weeks to get used to. Emma will take care of the return if the blanket is not the one for you. So please allow yourself to fully explore the sleep tech recommended by their experts.

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14 Night Bedding Trial

Mattress protectors and duvets are returnable in 14 days. Due to hygiene reasons, all beddings include mattress protectors and duvets are applied with the UK e-commerce policy.

Emma can only accept the return of their beddings in the brand-new resalable condition. In case you would like to return their beddings in the 14-day window, Emma would suggest you to keep the box and the original packages.

Please carefully wrap their beddings into the original packaging before you send them back. Your refund might not be processed if the returned bedding condition does not meet their requirement.

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Gurantee Period

10-Year Mattress Guarantee

A mattress is like having a life-long friend. And because Emma have so much trust in their product, they give all our Emma mattresses a 10-year manufacturer warranty.

2-Year Bedframe Guarantee

A bed accompanies you for a long time, which is why Emma give you up to 2-year manufacturer warranty on your Emma bed frames.

10-Years Toppers Guarantee

A topper accompanies you for a long time, which is why Emma give you up to 10-year manufacturer warranty.

Pillows Money Back Guarantee

If your product isn’t quite right, contact their customer service and they will take care of the rest. Emma offer a full money-back guarantee on all Emma products within the trial period.

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Customer Service

Monday to Friday from 9AM to 6PM

Tel: +44 300 131 3019

Furniture Village

Furniture Village has established itself as a prominent name in the world of home furnishings, offering a diverse array of stylish and functional pieces that cater to every taste. With an impressive selection ranging from contemporary sofas to timeless dining sets, it’s a haven for anyone looking to elevate their living spaces. Each piece showcases a keen attention to detail, blending comfort with aesthetics seamlessly.

What’s truly appealing about Furniture Village is the variety it offers. Whether you're seeking a statement piece for your lounge or elegant furnishings for a serene bedroom, there’s something for every room and every style. The store is a treasure trove of inspiration, showcasing the latest trends and classic designs alike.

In addition to its stylish offerings, Furniture Village prioritises customer service, ensuring a pleasant shopping experience. Knowledgeable staff are on hand to guide you through the selection process, helping to turn your vision into reality. Plus, with an emphasis on quality, many pieces are designed to withstand the test of time, promising to enhance your home for years to come. Shopping at Furniture Village is more than just a purchase; it’s an opportunity to create a space that reflects individuality and taste.

Show Return & Refund Policies

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Refunds & Returns

Just notify Furniture Village in writing within 14 calendar days from the day you receive your order.

Simply drop them a line, either by post or email, telling them that you no longer wish to keep your order along with your reason for returning it.

Returning your order to Furniture Village?

It's easy. Simply take your order to any Furniture Village collection points and receive a full refund – including your original delivery charge.

Please ensure that your order is in the condition that you received it. To help you with your return, Furniture Village are happy to send you large plastic bags to cover items of upholstery or mattresses.

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Delivery

Delivery timeframes are provided in good faith, based on estimates provided by Furniture Village suppliers.

From time to time, global events may have an impact on their lead times, but please rest assured Furniture Village will be doing everything they can to get your order to you as soon as possible. You can always check the status of your order by logging into your account or using their order tracking feature.

Premium Delivery Service

Safely delivered to your room of choice and assembled by Furniture Village if appropriate.

Customer self-assembly may be necessary for some items including selected office furniture, wall hung mirrors, children's bedroom furniture and garden furniture.

Divan sets, dining chairs - £69

Dining tables, sofas, bedframes, garden furniture and other large furniture
Doorstep Delivery Service - £99

Accessories (lighting, cushions, mirrors, rugs, wall art, vases and other finishing touches) - £10

Mattresses and headboards - £49

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20 Year Guarantee

Furniture Village 20 year structural guarantee

Furniture Village don’t just guarantee the best prices, they also guarantee the best quality.

Every single item is built to last, so you can buy their furniture with complete confidence.

Within Their 20 Year guarantee, other components are also covered for 2 years. These other components include recliner mechanisms, sofa bed actions, motors, ratchet headrests and armrests, adjustable seats, covers and stitching.

This guarantee excludes issues arising as a result of normal wear and tear, improper care or accidental damage.

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Recyling

Furniture Village have partnered with Clearabee, the UK's largest clearance company and major furniture recycling service, to offer you a quick and easy way to remove and recycle your old furniture. Clearabee offers a convenient same-day service and there are special rates for Furniture Village customers.

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Interest Free Credit

Spread the cost with up to 30 months interest free credit

Looking to spread the cost of your purchase? No problem. Furniture Village offer up to 30 months 0% APR interest free credit on any orders over £500, making life that little bit easier.

For more information about Furniture Village Interest Free Credit goto www.furniturevillage.co.uk/ifc.html and use their interest free credit calculator.

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Customer Service

Online Sales Team:

Monday to Friday 10am - 8pm
Saturday & Sunday 10am - 8pm

Product Aftercare Team:

Monday to Friday 10am - 8pm
Saturday 9am - 6pm
Sunday 10am - 6pm

Tel: 0345 646 1701

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